Help

Good questions, honest answers.

The routine, Glow Club, shipping and returns. Still stuck? Email hello@ohskin.com and a real person replies within a day.

Good questions

CORE QUESTIONS
What's in the Oh! Skin routine?

Six products: Cloud Wash, Glow Juice, Dew Drop, Sun Day SPF 40, Night Shift and Lip Snack. Nothing over $44.

Where should I start?

Start with The Daily Three: Cloud Wash, Glow Juice and Sun Day SPF 40. Add Dew Drop if your skin runs dry, and Night Shift when you're ready for retinal.

GLOW CLUB
How does Glow Club work?

Choose Join Glow Club and we ship every 6 weeks with 15% off every order and free shipping. Skip, swap or cancel anytime from your account.

Can I change my delivery schedule?

Yes. Move a box, skip one or swap products whenever you like.

INGREDIENTS & SAFETY
Is everything fragrance-free?

Yes. No added fragrance or essential oils in anything we make.

Is it vegan and cruelty-free?

Yes to both. We never test on animals.

Can I use it during pregnancy?

Most of the routine is fine, but skip Night Shift (retinal) and check with your doctor first.

HOW TO USE
What order do I apply things in?

Thinnest to thickest: Cloud Wash, Glow Juice, Dew Drop, then Sun Day SPF 40 in the morning. Night Shift goes on at night after cleansing.

What's the happy-skin guarantee?

Try anything for 30 days. If your skin isn't happy, we'll refund you, even if the bottle is empty.

Still have a question?

Email hello@ohskin.com and a real person replies within one business day. For order changes, reply to your order confirmation email. You can also take the skin quiz to find your routine.